Never lose a customer who tries to reach you.

ReplyDesk is the AI front desk for small and medium-sized service businesses. It answers every call, message and web enquiry 24/7, books the appointment, and reports what it captured, so you never miss another customer.

No call required. Short intake form · No long-term contract · Cancel anytime

24/7 instant replies
Web, email, SMS and phone
Books straight into your calendar
Live in 3 business days
How it works

Set it up once. It works while you don't.

No apps to learn, no staff to train. You answer a short intake form; we do the rest.

1

Tell us about you

A 15-minute form: your hours, services, FAQs and calendar. That's your part done.

2

We build your assistant

Your AI front desk goes live within 3 business days, answering, booking and following up automatically.

3

You get the bookings

Every enquiry handled 24/7. A monthly report shows exactly what it captured and the estimated revenue recovered.

Don't take our word for it. Talk to it.

This demo shows how your assistant would respond. Ask it anything a new customer might.

  • Answers questions instantly, day or night
  • Books appointments straight into your calendar
  • Captures the lead so nothing slips through
  • Hands off to you when it should
ReplyDesk Assistant · demo
Hi! I'm the ReplyDesk demo assistant. Ask me about pricing, how it works, or getting started. 👋
How much does it cost? What if it can't answer? How fast is setup? Can I cancel?

Demo with preset answers. Messages typed here are not stored or sent anywhere.

See it in action

An after-hours enquiry becomes a booked job.

9:47pm, the office is closed. Here's how your assistant would handle the conversation while you're off the clock.

Example conversation · fictional business and customer
9:47 PM · Friday
Hi, my heating's completely out and it's freezing. Are you open?
Hi! Sorry you're dealing with that. We're closed right now, but I can help. I'm Northgate's assistant. Is this an emergency (no heat, gas smell, or water leak)?
No heat. House is down to 12 degrees.
Got it, no heat counts as urgent. I can book the first available emergency visit. Can I grab your name, address, and a number to confirm?
Sarah Lane, 42 Birch Road, 555-0148.
Thanks, Sarah. I have an emergency slot tomorrow 8 to 10am, or a priority same-night call-out (additional fee). Which works?
8 to 10am is fine.
Booked ✓ Tomorrow 8 to 10am at 42 Birch Road. A text confirmation is on its way. Anything else?
That's it, thank you!
You're all set, Sarah. Stay warm. A technician will call before arriving. (I'm an AI assistant; a Northgate team member has all the details.)
✓ Emergency job booked at 9:49 PM · lead logged · morning summary sent to the owner
Pricing

One recovered customer can pay for the month.

Done for you, end to end. No setup work on your side and no long-term contract. Prices are in US dollars. Monthly plans are billed in advance and you can cancel anytime.

Essential

$497/mo + $750 setup
Done-for-you chat & email front desk
  • We build & manage it for you
  • 24/7 instant replies, web + email
  • Booking + lead capture into your calendar
  • Monthly results report
Get started
MOST POPULAR

Complete

$997/mo + $1,000 setup
Adds AI phone answering & multi-channel
  • Everything in Essential
  • AI answers your phone line, 24/7
  • Web, email, SMS + voice in one
  • Priority tweaks & ongoing optimization
Get started

Multi-location / Pro

Custom
Multiple sites or high call volume
  • Everything in Complete
  • Per-location setup & reporting
  • Dedicated optimization
  • Volume pricing
Talk to us

Setup Fee Guarantee: if your assistant doesn't recover more than it costs in your first two full months, we refund your setup fee. Conditions apply; see our Refund & Cancellation Policy.

Monthly reporting

Every month, we show you what it did for you.

A simple recap lands in your inbox, so you never have to guess whether it's worth it.

Sample report · illustrative figures only
Enquiries handled312
After-hours / missed-window captures118
Appointments booked74
Your investment this month$997
Estimated revenue recovered$18,500

This sample shows the format of the monthly report. It is not a client result. Your figures will depend on your enquiry volume and average job value.

Questions

Good questions, honest answers.

Does it sound robotic?

No. It replies naturally and in your brand's tone. If it isn't sure about something, it hands off to you instead of guessing.

What happens if it can't answer something?

It captures the customer's details, tells them a person will follow up within one business day, and flags it for you. Nothing is lost.

How long does setup take?

You fill in a short intake form and we have you live within 3 business days of receiving it. No call required.

How is my data handled?

We only use your business and customer data to run your assistant. We offer a written data processing agreement, and the assistant always tells customers it is an AI. See our Privacy Policy.

How am I billed?

Payments are made by bank transfer or through a secure third-party payment provider. You pay a one-time setup fee when you sign up, then your monthly plan is billed in advance each month. We never see or store your full card number.

Can I cancel?

Anytime, by email. There's no long-term contract. Cancellation takes effect at the end of your current paid month. See our Refund & Cancellation Policy.

Contact

Talk to a real person.

Questions about plans, billing or your account? We reply within one business day.

Business address

Tayeb Sustainable Management Consultancy LLC
30 N Gould Street, Ste R
Sheridan, WY 82801, USA

Stop losing enquiries to slow replies.

Try the assistant, or start today. You'll be live in three business days.

Start now Try the assistant